Dear Customer Sorry for the delayed update. We have migrated all our services from Coventry to London but unfortunately there is an issue with one of our storage nodes and we need to order some parts to restore it online. Please note there is no Data loss. All your data are safe and will be back online shortly but we will not be able to bring ... Read More »
We experienced a sutained DDoS attack from 4pm BST. We acked as quickly as we could and service to our website and the VPS portal was resorted at 9pm BST. No other nodes were affected by this attack.
Service has now been restored in the Dallas DC and KVM VPSs should now be back online. We apologise for any problems caused. This was caused by our provider and out of our hands.
We are currently experiencing network issues in our Dallas datacenter due to a core router failure. All other services are operational but Our KVN nodes is currently offline. We are working hard with our datacentre provider to try and resolve the issue as soon as possible. More updates to follow soon.